In this article we are going to look at how you can restrict Users from seeing other Users. This is helpful if you are part of a franchise organisation.
Before you begin
- Ziik is built on a sharing / viewing permission logic that is based on the User's User Type (Role) and to which Unit (Restaurant / Franchisee cluster) in the organisational hierarchy the user belongs to.
- This setting normally only applies to franchise organisation.
- Remember, you need to be on a Desktop and Administrator to access and change this setting.
- Make sure that you Units are correctly setup in your Ziik platform.
Restrict User Profiles
Finding Restrict User Profiles
- From your desktop, in the top right corner find the cogwheel.
- Click it, and the first thing on the drop-down menu will be Settings.
- In your top-bar you have three options, click the third option Preferences and you will find the setting.
What happens if I activate "Restrict User Profiles"?
- This setting affects all units and which Users are visible.
- All users will still be able to see all Units and the units contact details in the organisation.
- Users will only see other Users' profiles in their own unit and all Units below as well as parent Units.
- Users will not see or have access to any other Users located on the same unit level.
Social interactions between Users that are not visible to each other
- In social interaction (comments and likes), a user, not in your own unit will appear with only their first name and the first letter of their surname (i.e. Christopher C).
- Groups: If you create a Group from a parent unit, including members from two different units, then the following logic applies:
- If I am a User in restaurant R5, then I will only see the first name and first letter of the last name of people from restaurant R6 in our group.
- Chat & Activities: Same logic as above.
Example of an organisation
- View as a User in unit R5
- As a user, you can see people’s profiles and start a chat with them following the red line.
- As a user, you can see people’s profiles and start a chat with them following the red line.
- View as a Franchisee in unit Franchisee Cluster 3
- As a Franchisee, you can also see R6. You can otherwise see people’s profiles and start a chat with them following the red line.
- As a Franchisee, you can also see R6. You can otherwise see people’s profiles and start a chat with them following the red line.
- View as a manager in unit HQ
- As a manager, you are on top of the top-down logic of Ziik, and therefore able to see everyone's profile and start a chat with them.
What's Next
Now that you know how to restrict user visibility, it can be a good idea to look over categories and see if they are applicable to your organisation.