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How to use the Chat

Ziik’s Chat module lets you engage in both one-on-one conversations and group chats using instant messaging.

Topics in this article

👩‍💻 How to use the chat on desktop

🤳 How to use the chat on the app


👩‍💻 How to use the chat on desktop

Start a New Conversation

  1. Navigate to the Chat module in the left-hand menu.

  2. Click the plus (+) icon to start a new conversation.

  3. Select one or more people you want to chat with and begin typing your message.

Note: In one-on-one chats you can’t add additional users later - to create a group chat, include at least 3 people when initiating.

Add Participants in a Group chat

  • You can add more users to an existing group chat.

  • Go to Participants, and click Add participants to include others in the chat.

Chat Group Administration

As the creator of a group:

  • You’re automatically the admin.

  • You can add or remove users, rename the chat, or delete the conversation.

  • You can also make others admin using the participant menu (three-dot icon).

Shared Files and media

  • All files shared in a chat can be found in the tabs Documents, Images, and Videos in the chat header.

Renaming a Chat

  • Open the chat menu and choose Rename to give your conversation a custom name.

Leaving a Conversation

  • To exit a group chat, open the chat options menu and select Leave Conversation.

Replies & Reactions

  • Interact with individual messages by hovering over them and selecting a reaction or leaving a reply

Edit message

  • Hover over one of your own messages and click the Edit icon to edit your message

Mark as unread or Hide from inbox

  • Open the menu of a conversation in your inbox to mark it as unread or to hide it from your inbox. Conversations hidden from inbox are muted and moved to Archived

Search in a conversation

  • Use the search field in the chat header to search for text in the conversation

 

🤳 How to use the chat on the app

Accessing the Chat

  • Open the Ziik app.

  • Tap the Chat icon in the bottom navigation

  • Your recent conversations will appear, and you can start new chats or continue existing ones.

Access conversation settings and options

  • Open a conversation

  • Click the three dots in the top right
  • Here you can see and add participants, access files shared in the conversation, rename the chat, leave a chat group, delete a chat group, and search in the conversation

Replies & Reactions

  • Interact with individual messages by long pressing a message and selecting a reaction or leaving a reply

Edit message

  • Long press one of your own messages and click the Edit icon to edit your message

Mark as unread or Hide from inbox

  • Swipe right on a conversation to mark it as unread or to hide it from inbox. Conversations hidden from inbox are muted and moved to Archived.