---
title: How to export users
description: This article explains how the user export works in Ziik.
---

[Skip to content](https://help.ziik.io/exporting-users#main-content)

[![Ziik_White.png](https://help.ziik.io/hs-fs/hubfs/Ziik_White.png?height=45&name=Ziik_White.png)](https://help.ziik.io/?hsLang=en)

Open main navigation

Close main navigation

 Advice and answers from the Ziik team

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.ziik.io/?hsLang=en)
2. [Organisation & Permissions](https://help.ziik.io/organisation-permissions?hsLang=en)
3. [Manage Users](https://help.ziik.io/organisation-permissions?hsLang=en#manage-users)

# How to export users

## This article explains how the user export works in Ziik.

### Topics in this article

[Permission required](https://help.ziik.io/exporting-users#permission-to-export-users)

[How to export users](https://help.ziik.io/exporting-users#How-to-export-users)

[Export data and explanations](https://help.ziik.io/exporting-users#export-data-and-ecplanations)

[Useful information about .csv files and formats](https://help.ziik.io/exporting-users#useful-information)

### **Permission required**

The user export is available for site admins only.

Go to the article**[Add or Remove Admins](https://help.ziik.io/add-or-remove-other-admins?hsLang=en)** for more information about how to to add or remove site admins and where you can see who are admins. 

### **How to export users**

Go to contacts and select **Export users**.

![2023-01-13_10-43-23](https://help.ziik.io/hs-fs/hubfs/2023-01-13_10-43-23.png?width=688&height=258&name=2023-01-13_10-43-23.png)

A .csv file will be downloaded to your computer. 

### Export data and explanations

Here are a brief explanation to the following export data:

**Policy\_accepted** - Show's whether a user has ever logged in on their account, as they then are required to accept the general terms of usage.

**Deactivated** -  Users can only have the status deactivated when your users are managed through integration. When a user is deleted in the application managing your users, Ziik will deactivate your users for a period of 90 days, after which they will be permanently deleted.

**Units and roles** - If a user has more than one unit member it will be listed as follows

Unit\_1 - 

Unit\_1\_usertypes - 

Unit\_2 - 

Unit\_2\_usertypes - 

### Useful information about .csv files and import

A CSV (Comma-Separated Values) file is a plain-text file format used to store tabular data. CSV files are used to store and exchange data between different applications such as i.e. Excell, Sheets and Numbers.

Please note that Ziik uses comma-separated values. If your import is not sorted in columns you should change the settings in your application. 

 

- [Getting Started](https://help.ziik.io/getting-started?hsLang=en#main-content)
  
  
  
  
  
    - [Introduction to Ziik](https://help.ziik.io/getting-started?hsLang=en#introduction-to-ziik)
    - [Getting-Started in 5 Steps](https://help.ziik.io/getting-started?hsLang=en#getting-started-in-5-steps)
- [Been invited to join Ziik?](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#main-content)
  
  
  
  
  
    - [Login](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#login)
    - [Profile setup and personal settings](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#profile-setup-and-personal-settings)
- [How to use Ziik](https://help.ziik.io/how-to-use-ziik?hsLang=en)
- [Organisation & Permissions](https://help.ziik.io/organisation-permissions?hsLang=en#main-content)
  
  
  
  
  
    - [About Permissions](https://help.ziik.io/organisation-permissions?hsLang=en#about-permissions)
    - [Manage Units & Roles](https://help.ziik.io/organisation-permissions?hsLang=en#manage-units-roles)
    - [Manage Users](https://help.ziik.io/organisation-permissions?hsLang=en#manage-users)
    - [Site Admin](https://help.ziik.io/organisation-permissions?hsLang=en#site-admin)
- [Site Admin Settings](https://help.ziik.io/site-admin-settings?hsLang=en#main-content)
  
  
  
  
  
    - [Admin Panel](https://help.ziik.io/site-admin-settings?hsLang=en#admin-panel)
    - [Handling Billing and Invoices](https://help.ziik.io/site-admin-settings?hsLang=en#handling-billing-and-invoices)
    - [Integrations](https://help.ziik.io/site-admin-settings?hsLang=en#integrations)
- [FAQ](https://help.ziik.io/faq?hsLang=en#main-content)
  
  
  
  
  
    - [Common questions](https://help.ziik.io/faq?hsLang=en#common-questions)
    - [Troubleshooting](https://help.ziik.io/faq?hsLang=en#troubleshooting)

## Ziik

The social intranet software                                                **[Talk to Support?](https://www.ziik.io/support)<https://www.ziik.io/support>**

Copyright © 2025, Ziik