How does the Chat work

This article covers all aspects of the chat, from how it works to what you are able to do within the feature.

The Chat is a feature that enables you to chat with other users. You can send targeted massages to individuals, create group chats, and share anything from photos to files. The chat is not limited to the structure (user types + units) in Ziik, so you can search and find anyone within the company and talk to them.

Creating a Chat

  1. Start by clicking the "+" next to Find Conversation.
  2. In the new window you can either choose 1 person by clicking the blue message box or several people by clicking the grey box on the left of the portrait.
  3. If you don't know their name, you can filter on unit, user type and specialty.
    1. Specialty: It is used on those people who have specials skills that are needed in situations, e.g. IT-support, CoffeeMachineWizard, etc.

Renaming & Deleting a Chat

Renaming or deleting a chat is simple, all you have to do is to click the "..." and then the following alternatives:
  • If you wish to rename the chat, click the icon and change it to what you want, you can always change it back.
  • If you wish to delete a chat conversation, click the icon and make sure that you really want to as it deletes all content from your account only. This means that the other person will still have access to all the content that has been sent. 

Sending Attachments

If you want to share a file, picture etc. you first of all have to access the chat window. You can simply drag and drop the files that to want to share. Alternatively, you can click the paper clip icon to the right of the text field.

If you insert a link to Youtube or Vimeo, the video is imbedded and will be playable inside Ziik. 

The Chat's Layout

Chat in Ziik use its own menu bar at the top of the screen as their main navigation tool. There are five different tabs:

  1. Messages
    1. All conversations
  2. Participants
    1. The participants of a chat conversation
    2. You can also access a chat member profile.
  3. Documents
    1. All documents that have been posted are saved and easily accessed here.
  4. Images
    1. All images that have been shared are saved and easily accessed here.
  5. Videos
    1. All videos that have been shared are saved and easily accessed here.

What's next? 

Lastly, the Chat allows you to chat, create group chats, and to share files with other people in your contact list. To learn more about contacts read this article How to add and manage users

If you want to schedule a meeting, or perhaps a workshop for your team, then we highly recommend that you read up on our Activities.