How to change & reset my password

This article is a quick guide on all concerns regarding password settings.

Good to know

  • Should you wish to reset your password you can do so regardless of whether you are using the mobile app or the desktop browser.

Change your password on desktop

  1. Click your profile picture in the top-right corner, followed by "Settings".
  2. Scroll down and find your password and type your current and a new password twice.
  3. Click Change Password.

Change your password in the mobile app

  1. Click your profile picture in the starting menu.
  2. Click "Edit Profile".
  3. Scroll down, and in the bottom you will find the fields where you type your password twice.
  4. Click Save.

What to do if you've forgotten your password


  1. Head into your Ziik platform login site or use click the link here.
  2. Enter your domain.
  3. Enter the email you are registered with.
  4. Click "Forgot Password?"
  5. Enter your email address and click the arrow to send it.

    1. Email will arrive approximately 15 minutes after requested (Check spam as well).

 Mobile App

  1. Open the Ziik app and enter your domain.
  2. Click "Forgot Password?"
  3. Enter your email address and tap "send".

What’s next? 

If you want to learn more about how to edit your settings we'd recommend our article about your personal settings.