--- title: How to invite Users description: Ready to invite new Users to join your Ziik platform? Here's how you do it: --- [Skip to content](https://help.ziik.io/inviting-users-to-sign-in#main-content) [![Ziik\_White.png](https://help.ziik.io/hs-fs/hubfs/Ziik_White.png?height=45&name=Ziik_White.png)](https://help.ziik.io/?hsLang=en) Open main navigation Close main navigation Advice and answers from the Ziik team - There are no suggestions because the search field is empty. 1. [Help Center](https://help.ziik.io/?hsLang=en) 2. [Organisation & Permissions](https://help.ziik.io/organisation-permissions?hsLang=en) 3. [Manage Users](https://help.ziik.io/organisation-permissions?hsLang=en#manage-users) # How to invite Users ## Ready to invite new Users to join your Ziik platform? Here's how you do it: ### Topics in this article [Sending Welcome mail to a batch of users](https://help.ziik.io/inviting-users-to-sign-in#batch) [Sending Welcome mail to single users](https://help.ziik.io/inviting-users-to-sign-in#single-users) [Users don't receive your email invitation to sign in?](https://help.ziik.io/inviting-users-to-sign-in#dont-receive) [How to check if users have Signed In](https://help.ziik.io/inviting-users-to-sign-in#re-inviting)   --- ### **Sending Welcome Mail to a batch of users** 1\. Go to **Contacts -\> People** and open the manu under the three dots in the top right 2\. Click **Send welcome mail** **![2022-06-11\_14-17-33-1](https://help.ziik.io/hs-fs/hubfs/2022-06-11_14-17-33-1.png?width=670&name=2022-06-11_14-17-33-1.png)** 3\. Select which Users you wish to send welcome mail to by Units and Roles or Individuals.   **4. Send** once you have made your selection.   ![2022-06-11\_15-53-17](https://help.ziik.io/hs-fs/hubfs/2022-06-11_15-53-17.png?width=489&name=2022-06-11_15-53-17.png) If users in your selection is already Signed In and active they will be ignored when you press **Send to new**.    --- ### **Sending Welcome Mail to single users** You can **Send welcome mail** direct from the people list ![2022-06-11\_16-07-15](https://help.ziik.io/hs-fs/hubfs/2022-06-11_16-07-15.png?width=670&name=2022-06-11_16-07-15.png) or you can **Send Welcome mail** from the user profile ![2022-06-11\_16-12-43-1](https://help.ziik.io/hs-fs/hubfs/2022-06-11_16-12-43-1.png?width=670&name=2022-06-11_16-12-43-1.png) --- ### **Users don't receive your welcome mails?** If users don't receive your welcome mail it's most likely due to one of the following reasons: - Check that you have the correct email address - Ask users to check their spam filter **Please note that the Sign In Link is valid for 7 days!** ⏱️ For security reasons the Sign In link is valid for 7 days. If Users haven't logged in within this time frame you can send them a new welcome mail or they can ask for a Sign In link themselves during the Sign In process. --- ### How to check if users have Signed In In the statistics module you can see if users are **Active** or **Pending** members of your intranet. If they are pending, as shown by the icon in the image below, they have not yet Signed In. But no problem, just send [another invitation](https://help.ziik.io/inviting-users-to-sign-in#batch) to Sign. Here is [a full guide to the statistics module](https://help.ziik.io/how-to-use-statistics?hsLang=en).    ![Screenshot 2025-09-03 at 14.39.56](https://help.ziik.io/hs-fs/hubfs/Screenshot%202025-09-03%20at%2014.39.56.png?width=670&height=357&name=Screenshot%202025-09-03%20at%2014.39.56.png)       - [Getting Started](https://help.ziik.io/getting-started?hsLang=en#main-content) - [Introduction to Ziik](https://help.ziik.io/getting-started?hsLang=en#introduction-to-ziik) - [Getting-Started in 5 Steps](https://help.ziik.io/getting-started?hsLang=en#getting-started-in-5-steps) - [Been invited to join Ziik?](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#main-content) - [Login](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#login) - [Profile setup and personal settings](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#profile-setup-and-personal-settings) - [How to use Ziik](https://help.ziik.io/how-to-use-ziik?hsLang=en#main-content) - [How to use Ziik on desktop](https://help.ziik.io/how-to-use-ziik?hsLang=en#how-to-use-ziik-on-desktop) - [Organisation & Permissions](https://help.ziik.io/organisation-permissions?hsLang=en#main-content) - [About Permissions](https://help.ziik.io/organisation-permissions?hsLang=en#about-permissions) - [Manage Units & Roles](https://help.ziik.io/organisation-permissions?hsLang=en#manage-units-roles) - [Manage Users](https://help.ziik.io/organisation-permissions?hsLang=en#manage-users) - [Site Admin](https://help.ziik.io/organisation-permissions?hsLang=en#site-admin) - [Site Admin Settings](https://help.ziik.io/site-admin-settings?hsLang=en#main-content) - [Admin Panel](https://help.ziik.io/site-admin-settings?hsLang=en#admin-panel) - [Handling Billing and Invoices](https://help.ziik.io/site-admin-settings?hsLang=en#handling-billing-and-invoices) - [Integrations](https://help.ziik.io/site-admin-settings?hsLang=en#integrations) - [FAQ](https://help.ziik.io/faq?hsLang=en#main-content) - [Common questions](https://help.ziik.io/faq?hsLang=en#common-questions) - [Troubleshooting](https://help.ziik.io/faq?hsLang=en#troubleshooting) ## Ziik The social intranet software                                                **[Talk to Support?](https://www.ziik.io/support)** Copyright © 2025, Ziik