How to login to Ziik

Here's a step-by-step guide on how to access your organisation's Ziik platform 👇

How to login for the first time

How to log in from a new device

Can’t find your domain?

Can't remember your password?

Login with Single Sign On (SSO)

Once you're logged in, you can update your profile and personal settings

How to login for the first time

When you are invited to a Ziik platform, you will receive an email from Ziik saying that “An administrator created an account for you at...” - here is a guide for how you get started from there👇

🤳 From a phone:

1. Download the Ziik app
   

   
   

2. Once the app is installed, go back to the invitation email you received, and click the “Complete sign up” button
3. You will be asked to create a password. Once you have created your password, and clicked next (>)  you will be logged in.

👩‍💻 From a computer:

1. Click the “Complete sign up” button. You do not need to download anything, as you will access your Ziik profile from the web browser
2. You will be asked to create a password. Once you have created your password, and clicked next (→) - you will be logged in.

How to log in from a new device

If you already have created a password, and want to log in from another device, here's how:

🤳 From a phone:

1. Find your domain in the invitation email sent to you
2. Open the app and enter the domain
3. Enter your email address and password

👩‍💻 From a computer:

1. Find the domain of your Ziik platform in the mail sent to you, it looks like “example.ziik.io”
2. Click the domain address in the email and log in with your email address and password
   
   

Can’t find your domain?

You can find your domain in the invitation email sent to you. In your email inbox, search for "An administrator created an account for you".

Can't find it? No problem, follow these steps:

1. Go to https://www.ziik.io/sign-in on the web, or open your Ziik app
2. Click “Forgot domain?”
3. Enter your email
4. The domain of the Ziik platform(s) you are part of will be sent to your email address
5. Enter the domain in your browser or in the app and proceed to log in with email and password

Can't remember your password?

🤳 From a phone:

1. Open the Ziik app
2. Enter your domain and email, then click "Forgot your password?"
3. Enter your email address and click next (>)
4. You will receive an email with a link to create a new password

👩‍💻 From a computer:

1. Go to https://www.ziik.io/sign-in

2. Enter your domain and email, then click "Forgot your password?"

3. Enter your email address and click next (>)

4. You will receive an email with a link to create a new password

Login with Single Sign On (SSO)

If your company uses Microsoft Entra ID or another SSO service to login you, press the blue button and follow the login process.