---
title: How to delete Users
description: Want to delete Users? Here is how you do and what you need to know.
---

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1. [Help Center](https://help.ziik.io/?hsLang=en)
2. [Organisation & Permissions](https://help.ziik.io/organisation-permissions?hsLang=en)
3. [Manage Users](https://help.ziik.io/organisation-permissions?hsLang=en#manage-users)

# How to delete Users

## Want to delete Users? Here is how you do and what you need to know.

---

### Topics in this article

[Who can delete users?](https://help.ziik.io/deleting-users#What-you-need-to-know)

[Deleting Users and GDPR](https://help.ziik.io/deleting-users#Deleting-Users-in-Ziik-and-GDPR)

[How to delete a User](https://help.ziik.io/deleting-users#Deleting-a-User)

[How to bulk delete users](https://help.ziik.io/deleting-users#how-to-bulk-delete-users)

[Deleting Users through API integration](https://help.ziik.io/deleting-users#Deleting-Users-via-integration)  
 

---

#### **Who can delete users?  **

- Users with the role permission **Can manage users** can delete users in their own unit and their sub-units. 

![Organisation-Middle](https://help.ziik.io/hs-fs/hubfs/Organisation-Middle.png?width=243&name=Organisation-Middle.png)

 

### Note!

**It is not possible to delete users with Administrator permission.** If the option delete accounts is not available you will need to remove user's [administrator permission](https://help.ziik.io/platform-administrators?hsLang=en) first.

  

---

#### **Deleting Users in Ziik and GDPR**

Ziik handles all compliance issues with rewards to GDPR and protection of personal data. When you delete a User in Ziik all personal data will and the User will be anonymous in your platform.

![GDPR Compliance - Book Creator app](https://help.ziik.io/hs-fs/hubfs/undefined-4.png?width=180&height=180&name=undefined-4.png)

---

#### How to delete a User

1\. Go to a **user profile**

2\. Open the menu under the **three dots** in the top right

3\. Click **Delete account**

![2022-06-13\_10-50-58](https://help.ziik.io/hs-fs/hubfs/2022-06-13_10-50-58.png?width=688&name=2022-06-13_10-50-58.png)

   
You will now be presented with two options:

1. **Delete user without transfer:**In simple terms, the user will be deleted in accordance with GDPR and all personal content will be deleted. Posts, Manuals, FAQs, Events and Folders shared with others will remain, but the user becomes anonymous in your platform and will be referred to as "Deleted user".
2. **Transfer content to another user:** Authorship of Posts, Manuals, FAQs, Events and Folders is transferred to the selected user.
   
   ![](https://help.ziik.io/hubfs/image-92.png)

### **Important!**

Ownership of the user's data can not be transferred after you select **Delete user without transfer**. Users shared content will appear with "Deleted user" as author.

---

 

#### How to bulk delete users

You can use user emails to delete several users at once. Here's how:

1\. On desktop, go to **Contacts -\> People**

2\. Open the menu by clicking the three dots in the top right corner, then **Bulk delete**

**![Screenshot 2025-09-05 at 13.29.52](https://help.ziik.io/hs-fs/hubfs/Screenshot%202025-09-05%20at%2013.29.52.png?width=688&height=274&name=Screenshot%202025-09-05%20at%2013.29.52.png)**

3\. Choose whether to use a file import or to enter the emails directly in a text field

> If you prefer a **File** import, download the template, fill it out, then click **Upload and analyze**.
> 
> If you choose **Text field**, enter one email per row, then click **Analyze**

4\. The users will appear in one of three columns:

**Valid**: Users ready to be deleted  
**Invalid**: These emails were either invalid or not found in the system

> Note: emails should only contain lowercase letters

**Forbidden**: You are not allowed to delete these users. They may be located in a unit above you, or be Site Admins. Site Admins must be removed as such, before they can be deleted.

5\. Select all the users in the **Valid **column you wish to delete, and click **Delete**

 

#### Deleting Users through API integration

If you manage Users via integration we will soft delete your users for 90 days. Administrators can see deleted users in the Users section in the admin panel under **[deactivated users](https://help.ziik.io/user-administration?hsLang=en)**.

![2022-06-12\_22-43-39](https://help.ziik.io/hs-fs/hubfs/2022-06-12_22-43-39.png?width=688&name=2022-06-12_22-43-39.png)

 

- [Getting Started](https://help.ziik.io/getting-started?hsLang=en#main-content)

    - [Introduction to Ziik](https://help.ziik.io/getting-started?hsLang=en#introduction-to-ziik)
    - [Getting-Started in 5 Steps](https://help.ziik.io/getting-started?hsLang=en#getting-started-in-5-steps)
- [Been invited to join Ziik?](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#main-content)

    - [Login](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#login)
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- [How to use Ziik](https://help.ziik.io/how-to-use-ziik?hsLang=en)
- [Organisation & Permissions](https://help.ziik.io/organisation-permissions?hsLang=en#main-content)

    - [About Permissions](https://help.ziik.io/organisation-permissions?hsLang=en#about-permissions)
    - [Manage Units & Roles](https://help.ziik.io/organisation-permissions?hsLang=en#manage-units-roles)
    - [Manage Users](https://help.ziik.io/organisation-permissions?hsLang=en#manage-users)
    - [Site Admin](https://help.ziik.io/organisation-permissions?hsLang=en#site-admin)
- [Site Admin Settings](https://help.ziik.io/site-admin-settings?hsLang=en#main-content)

    - [Admin Panel](https://help.ziik.io/site-admin-settings?hsLang=en#admin-panel)
    - [Handling Billing and Invoices](https://help.ziik.io/site-admin-settings?hsLang=en#handling-billing-and-invoices)
    - [Integrations](https://help.ziik.io/site-admin-settings?hsLang=en#integrations)
- [FAQ](https://help.ziik.io/faq?hsLang=en#main-content)

    - [Common questions](https://help.ziik.io/faq?hsLang=en#common-questions)
    - [Troubleshooting](https://help.ziik.io/faq?hsLang=en#troubleshooting)

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