---
title: What is Ziik?
description: Ziik is a Social Intranet Software that collects the tools you need to communicate, inform and engage your employees, all in a format that is easy to set up and easy to use, for both admins and staff.
---

[Skip to content](https://help.ziik.io/what-you-need-to-know-about-ziik#main-content)

[![Ziik_White.png](https://help.ziik.io/hs-fs/hubfs/Ziik_White.png?height=45&name=Ziik_White.png)](https://help.ziik.io/?hsLang=en)

Open main navigation

Close main navigation

 Advice and answers from the Ziik team

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.ziik.io/?hsLang=en)
2. [Getting Started](https://help.ziik.io/getting-started?hsLang=en)
3. [Introduction to Ziik](https://help.ziik.io/getting-started?hsLang=en#introduction-to-ziik)

# What is Ziik?

## Ziik is a Social Intranet Software that collects the tools you need to communicate, inform and engage your employees, all in a format that is easy to set up and easy to use, for both admins and staff.

### **👉 It** begins with structure

Our more than a decade long experience building Ziik has has shown us that the **top issue** companies face with their internal tools, is a **lack of adoption**. You may have all the features you could wish for, but adoption and engagement are low or even non-existent. One of the main **reasons**? You probably don’t have the right level of flexibility when it comes to sharing. And that usually comes down to **structure** and whether (or not) you’re able to properly ‘mirror’ your organisation in the product.

From day one, we at Ziik have focused on one thing above all else: **making it simple to match any organisation, whether you want central control or local autonomy.** This way you are in control of who can share what, and with whom. ![organisational-structure-ziik](https://help.ziik.io/hs-fs/hubfs/hierarchy-hospitality-ziik.png?width=688&height=442&name=hierarchy-hospitality-ziik.png)

### ⚡Instant communication, from wherever

With the right structure in place, communication becomes fast, relevant, and engaging. Managers in HQ can reach everyone or any specific part of the organisation, while local managers can reach users in their own branch of the organisation. Ziik gathers all communication in one place, whether it's one to one, in teams and company wide. Inform and collaborate through [**Chats**](https://help.ziik.io/direct-messaging-chat?hsLang=en), **[Groups,](https://help.ziik.io/groups?hsLang=en)** **[Company events](https://help.ziik.io/calendar?hsLang=en),** and**Polls**. You instantly receive updates in your personal **[Feed](https://help.ziik.io/feeds?hsLang=en)**, and with the Ziik app it's all available wherever you are.

### ![660414435c5adfb7facb7146_Ziik-hero-intranet-mobile-desktop8-p-1600](https://help.ziik.io/hs-fs/hubfs/660414435c5adfb7facb7146_Ziik-hero-intranet-mobile-desktop8-p-1600.webp?width=688&height=445&name=660414435c5adfb7facb7146_Ziik-hero-intranet-mobile-desktop8-p-1600.webp)

### **🔎 Work information always at hand**

In Ziik, you can store folders of [**Files**](https://help.ziik.io/documents?hsLang=en) and publish [**Handbooks**](https://help.ziik.io/handbooks?hsLang=en) covering company policies, training, and instructions. With **[Checklists](https://help.ziik.io/how-to-use-checklists?hsLang=en)** you can manage projects and recurring routines, and with the **[Schedule](https://help.ziik.io/shift-schedule?hsLang=en)** you can plan shifts and manage absence. Contact information for colleagues and **[Suppliers](https://help.ziik.io/suppliers?hsLang=en) **are easily found**,** answers to common questions can be given in the [**FAQ's**](https://help.ziik.io/frequently-asked-questions-faq?hsLang=en), and **[Shortcuts](https://help.ziik.io/quicklinks?hsLang=en)** gives quick access to other digital tool. Sounds like a lot of content to navigate? Ziik's powerful **[Search](https://help.ziik.io/search?hsLang=en)** takes you straight to what you're looking for.

  ![Screenshot 2025-07-15 at 11.41.41](https://help.ziik.io/hs-fs/hubfs/Screenshot%202025-07-15%20at%2011.41.41.png?width=275&height=501&name=Screenshot%202025-07-15%20at%2011.41.41.png)

### Ready for the next step with Ziik? 🚀

#### Want to hear more?

Check out **[our website](https://www.ziik.io/)** or schedule a 30 minute **[online demo](https://www.ziik.io/book-demo)**. It's completely free and without any obligations. 

#### Want to try Ziik for Free?

Why wait? **[Start a Free 10 days trial today](https://www.ziik.io/sign-up)** and test the platform and all the features for yourself - no credit card required.

#### Do you need assistance to get started with Ziik?

You will be likely to find answers to your questions in our Helpcenter. We suggest you start with **[Getting Started Step 1 to 4](https://help.ziik.io/getting-started?hsLang=en#getting-started)**.

#### Is your company already using Ziik?

Great to hear! 🙂 If you need our assistance in any ways please do not hesitate to contact us via our customer support chat or your partner manager. 

 

- [Getting Started](https://help.ziik.io/getting-started?hsLang=en#main-content)
  
  
  
  
  
    - [Introduction to Ziik](https://help.ziik.io/getting-started?hsLang=en#introduction-to-ziik)
    - [Getting-Started in 5 Steps](https://help.ziik.io/getting-started?hsLang=en#getting-started-in-5-steps)
- [Been invited to join Ziik?](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#main-content)
  
  
  
  
  
    - [Login](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#login)
    - [Profile setup and personal settings](https://help.ziik.io/been-invited-to-join-ziik?hsLang=en#profile-setup-and-personal-settings)
- [How to use Ziik](https://help.ziik.io/how-to-use-ziik?hsLang=en)
- [Organisation & Permissions](https://help.ziik.io/organisation-permissions?hsLang=en#main-content)
  
  
  
  
  
    - [About Permissions](https://help.ziik.io/organisation-permissions?hsLang=en#about-permissions)
    - [Manage Units & Roles](https://help.ziik.io/organisation-permissions?hsLang=en#manage-units-roles)
    - [Manage Users](https://help.ziik.io/organisation-permissions?hsLang=en#manage-users)
    - [Site Admin](https://help.ziik.io/organisation-permissions?hsLang=en#site-admin)
- [Site Admin Settings](https://help.ziik.io/site-admin-settings?hsLang=en#main-content)
  
  
  
  
  
    - [Admin Panel](https://help.ziik.io/site-admin-settings?hsLang=en#admin-panel)
    - [Handling Billing and Invoices](https://help.ziik.io/site-admin-settings?hsLang=en#handling-billing-and-invoices)
    - [Integrations](https://help.ziik.io/site-admin-settings?hsLang=en#integrations)
- [FAQ](https://help.ziik.io/faq?hsLang=en#main-content)
  
  
  
  
  
    - [Common questions](https://help.ziik.io/faq?hsLang=en#common-questions)
    - [Troubleshooting](https://help.ziik.io/faq?hsLang=en#troubleshooting)

## Ziik

The social intranet software                                                **[Talk to Support?](https://www.ziik.io/support)<https://www.ziik.io/support>**

Copyright © 2025, Ziik